FAQ Category Archives:

Ans: One can assign an unlimited number of tasks to the hired resources. The resource will do one job at a time. Once the given task is done, the expert will move on to the next one. There is no limit to the tasks.

Ans: First you assign the tasks to the team, we will provide you the hours based on Magento standards. For custom development or complex integration, it may vary. As per the priority set by you, we will start commencing the work.

Ans: Of course, yes! You can hire a resource for a one-time project. Based on the requirement you share, we can accommodate the plan to go with. Once the project is done, you can unsubscribe from the plan.

Ans: Any task related to Magento you can assign to the resource. It can be Bug fixes to custom development or configuration. We do not restrain you from giving any task that includes in your plan. Please refer to the plan.

Ans: Yes, why not! You can assign different tasks from different stores. However, one task at a time can be done by the expert. You have to priorities your tasks based on the urgency or importance you have.

Ans: We are based in India and hence follow the IST. Our work hours are from 10:00 AM to 7:00 PM IST. Though, we can manage few hours up or down for updates and communication.

Ans: Yes, we do. A dedicated project manager is available to schedule a call. We can discuss any tasks or projects via Zoom or any other preferred tool.

Ans: Once you select the plan after communicating with our sales representative, we will provide the bank details to buy the plan.

Ans: You have to pay 100% in advance for each month. (Start of every month)

Ans: You will own the entire source code of the tasks you will assign.

Ans: There is no upper or lower limit of the contract. You can continue the contract “n” number of months or terminate the plan within 30-days.

Ans: A dedicated account manager will notify you at the end of every month. If you do not wish to continue the plan or downgrade, you have to notify us 15 days prior.

Ans: These plans are risk-free. We are having a team of dedicated and certified Magento resources. We believe there is always a solution to each problem and bet you on our services. Hence, there is no refund policy.

Ans: You have to tell us 15 days prior about the downgrade or discontinuation of the plan. However, you can upgrade the plan at any time. Just intimate us to manage the bandwidth we have.

Ans: you can ask us at [email protected] Also, you can schedule a call with our sales representative.

Ans: This page describes all the questions we thought one should know before signing in for any plan. However, you can always have a word with our team!

Ans: You can always assign the tasks via the Mail or PM tool. We will provide you updates via Mail, Skype, or PM tool, whichever is convenient to you.

Ans: Yes, we do not hesitate to sign up for any NDA liable for our clients before sharing confidential details.

Ans: Yes, you can switch the plan.

Ans: Talk with our dedicated account manager or sales team to aid you with this.