B2B & Wholesale
Support contract pricing, bulk ordering, account hierarchies, approval workflows, quick ordering, distributor portals and ERP-connected operations.
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Launching an eCommerce store is only the beginning. As your business evolves, your store needs ongoing attention across technical health, performance, releases, SEO and customer experience.
Small issues can affect the customer journey. Slow pages can reduce engagement. Checkout problems can lead to lost sales. Technical SEO issues can limit organic visibility. Opportunities to improve the experience can also be missed when support is focused only on fixing what breaks.
You shouldn't need a separate specialist for every challenge.
Our eCommerce support and growth services bring the required expertise together under one team, helping you maintain, monitor, optimize and continuously improve your existing commerce store.
You shouldn't need separate specialists for every part of your commerce operation.
Our managed eCommerce services bring together the expertise required to keep your store healthy, your releases reliable and your customer experience moving forward.
1
Keep your eCommerce application stable, reliable and operational.
Ongoing eCommerce application support for bugs, troubleshooting, integrations, configuration and production issues.
2
Release changes with confidence and protect the customer journey.
Test critical eCommerce functionality before changes reach customers, from core shopping journeys to checkout and payments.
3
Create a faster, more responsive commerce experience.
Identify performance bottlenecks and implement improvements that support site speed, Core Web Vitals and a better customer experience.
4
Strengthen the technical foundation behind your organic growth.
Identify and implement technical improvements that help search engines crawl, understand and index your eCommerce store.
5
Turn more of your existing traffic into customers.
Identify friction across customer journeys, navigation, search, product discovery, cart and checkout to improve the path to conversion.
6
Keep your application healthy, secure and ready for change.
Ongoing maintenance, health checks and vulnerability remediation help keep your commerce application reliable and ready for continued improvement.
7
Keep your commerce application environment healthy and available.
Application-focused support across monitoring, application health, database checks, cache and deployment support.
Traditional support is focused on keeping things working. Managed eCommerce Growth goes further.
We continuously monitor your commerce environment, identify opportunities and risks, prioritize what matters most and execute improvements across the areas that can impact your business.
Monitor
Identify
Prioritize
Execute
Test
Release
Improve
Every improvement doesn't need to be a major project. Small, consistent improvements to performance, customer experience, SEO and technical health can create a stronger commerce experience over time.
Keep improving what you've already invested in.
Your priorities won't look the same every month. Sometimes technical support takes priority. Other times, performance, SEO, CRO or customer experience needs more attention
Your managed team adapts to where the business needs focus, without the overhead of finding and coordinating another specialist every time.
One ongoing engagement. Flexible focus. Continuous improvement.
1
We understand your store, technology, business priorities and current challenges.
2
We identify technical issues, performance constraints, SEO opportunities, conversion friction and operational risks.
3
We prioritize the work based on impact, urgency, effort and business value.
4
Our team implements fixes, optimizations, tests, integrations and agreed enhancements.
5
We review progress and adjust priorities as your business changes.
The result: continuous eCommerce improvement without unnecessary complexity.
Managed eCommerce Growth is designed for businesses that:
Whether you want to grow your eCommerce business, improve your existing store, support B2B eCommerce growth or prepare for expansion, the focus remains on improving what you already have while building toward what's next.
Continuous improvement doesn't always mean building everything at once. As your business evolves, some opportunities require ongoing optimization, while others require larger investments such as new capabilities, integrations, platform upgrades or expansion into new channels.
Maintain. Monitor. Fix. Test. Optimize.
For ongoing operational support, technical health and incremental improvements to your existing commerce experience.
Build. Expand. Transform
For planned enhancements and larger initiatives delivered phase by phase, allowing your commerce roadmap to evolve with your business.
Build new capabilities that support changing customer and business needs.
Enhance UX, customer journeys, personalization and digital experiences.
Extend your commerce presence across markets, channels and customer touchpoints.
Keep your commerce platform current, capable and ready for what's next.
Connect the systems, tools and services your business depends on.
Improve data management, application efficiency and long-term platform performance.
Maintain, fix, test or incrementally optimize what exists: Managed eCommerce Growth.
Build, expand or significantly transform what comes next: Development Retainer.
Because both can be delivered by the same commerce team, your roadmap doesn't have to start over every time your needs evolve.
eCommerce growth is not only about attracting more visitors. Your technology, customer experience, data and commerce operations all need to support the next stage of the business.
Navigate Commerce can help strengthen the foundations for modern commerce through:
AI should support a practical business outcome rather than become a disconnected feature. We help identify where automation, personalization, and intelligent commerce capabilities can improve customer experience and operational efficiency.
Our team supports B2C, D2C, B2B and marketplace businesses with commerce requirements that extend beyond standard storefront functionality.
Support contract pricing, bulk ordering, account hierarchies, approval workflows, quick ordering, distributor portals and ERP-connected operations.
Improve product discovery with structured catalogs, compatibility logic, advanced search, inventory connections and specialized workflows.
Support secure, compliance-conscious commerce experiences with carefully managed customer data, catalog rules and ordering journeys.
Improve procurement and reordering with bulk workflows, complex product structures, inventory management and business-specific integrations.
Create richer product experiences with configurators, size and ring builders, made-to-order workflows, curated product pages and lookbooks.
Support vendor onboarding, catalog moderation, vendor dashboards, RFQ workflows, approval processes and personalized buyer catalogs
Our team supports B2C, D2C, B2B and marketplace businesses with commerce requirements that extend beyond standard storefront functionality.
Deep expertise across platforms, integrations, performance and complex commerce environments.
Support, QA, performance, SEO, CRO, security and integrations, all under one team.
Continuous monitoring and technical attention to identify issues and opportunities early.
We connect technology, customer experience and business priorities to deliver meaningful outcomes.
An extension of your team for ongoing support, optimization and your evolving commerce roadmap.
From managed growth to new features, integrations, upgrades and larger commerce initiatives.
Your store has already taken you this far.
Now give it the ongoing expertise and attention it needs to keep improving.
Navigate Commerce helps you maintain a healthy commerce operation, improve customer experience and build a practical path toward sustainable eCommerce growth.
Tell us about your store, your current priorities and where you want to go nex
Managed eCommerce growth is an ongoing service that combines eCommerce application support, QA, performance optimization, technical SEO, customer experience, CRO, security and maintenance.
The focus is on maintaining, monitoring and continuously improving an existing eCommerce store.
Managed eCommerce growth focuses on the ongoing health and optimization of an existing store.
Development focuses on building new capabilities, larger enhancements, integrations, upgrades or other significant changes.
Both can work together through Managed eCommerce Growth and Development Retainer services.
Yes. Not every growth opportunity requires a redesign or rebuild.
Performance optimization, technical SEO fixes, better product discovery, checkout improvements, QA and targeted enhancements can improve an existing store.
Navigate Commerce combines these capabilities as an ongoing eCommerce growth partner rather than focusing only on marketing traffic.
An eCommerce growth consultant helps identify the technical, operational and customer experience opportunities that can support business growth.
The focus can include performance, SEO, conversion, customer journeys, platform health and prioritization of improvement initiatives.
eCommerce growth services can include application support, QA, performance optimization, technical SEO, CRO, security, maintenance, integrations and ongoing development.
The right combination depends on the condition of the existing store, business priorities and growth roadmap.
Our eCommerce performance optimization work can include performance monitoring, bottleneck analysis, Core Web Vitals improvements and technical optimization across the commerce experience.
Yes. Technical SEO for eCommerce can include crawlability, indexation, structured data and technical fixes that strengthen the foundation for organic visibility.
Yes. B2B eCommerce growth support can include account structures, contract pricing, bulk ordering, approval workflows, distributor portals, RFQ workflows and ERP integrations.
AI can support areas such as product discovery, recommendations, merchandising, personalization, and customer support.
The right application depends on the business, technology, data and customer experience requirements. Navigate Commerce focuses on practical applications where AI can support a clear business outcome.
Look for a partner that understands the technology behind your store as well as performance, customer experience, SEO, conversion and business priorities.
Navigate Commerce brings these disciplines together through one experienced commerce team.
We start by understanding your store, technology, current priorities and business goals.
From there, we can identify the most appropriate areas to assess, support or improve.