E-commerce Testing Services for Seamless Performance

Provide the best user experience to your customers, and help them make a faster decision to checkout. The e-commerce industry is flourishing now, with heaps of options for consumers. So quality and user experience are essential for customers to keep using your website. Great shopping experiences never happen accidentally. Achieving growth objectives and exploring untapped opportunities requires a process that combines creativity, out-of-the-box thinking, and a clear strategy. You need the right team in place to get the proper consultation and support. We analyze your e-commerce website to identify problem areas and capability gaps and create a holistic solution. With the help of our E-commerce testing services, You can identify and resolve any quality issues on your website. It will help:

Improve Your ROI and Success Rate

Making sure of data-driven strategies to enhance ROI and boost conversion and overall success of the online website.

Increase Customer Engagement & Retention

Analyzing the existing customer participation and engagement and improving retention & loyalty with targeted engagement efforts.

Provide Bug-free user experience

Our rigorous testing process and refining customer journey will assure bug-free and seamless shopping experiences.

Optimal performance, usability, and accessibility

Our professional testing experts optimize performance, usability, and accessibility to create an exceptional user experience.

What does our Testing Process look like?

Our testing process is comprehensive and systematic. It involves thorough test planning, meticulous execution, and rigorous analysis of e-commerce functionality. We employ various testing techniques to ensure all aspects of digital commerce are scrutinized. Continuous feedback loops and iterative improvements drive the process, resulting in a robust, scalable & functional e-commerce website.

PHASE1

Documentation

We ask customers to share a detailed document of their website scope and how the features and functionality work.

PHASE2

Discussion

After assessing the document and the website, we kickstart with a detailed discussion on the existing website and workflows.

PHASE3

Test Plan

Based on the discussion, the tester will create Test cases covering browsing, cart, payments, and user accounts.

PHASE4

Test Design

Navigate makes sure of the responsiveness and tests usability for intuitive design and easy navigation.

PHASE5

Test Execution

Performance testing for fast loading, smooth navigation, and Security testing to safeguard user data and transactions.

PHASE6

Exit Criteria

Generating comprehensive reports highlighting the bugs, test coverage, and overall website performance.

PHASE7

Reporting

Reports enable merchants to make informed decisions and prioritize bug fixes so that the website meets the standards before it goes live.

Major areas tested during eCommerce Testing

Homepage user journey

Full responsiveness testing to evaluate user experience and functionality of the homepage journey.

Out-of-the-Box thinking

Making sure of a hassle-free shopping experience and validating the seamless journey for buyers from product search to purchase.

Shopping cart, shipping, payment, calculations

The most sensitive part of every online store. Test shopping cart, shipping, payments, and accurate calculations.

Data security and vulnerability

Data is a true wealth for merchants, and we ensure data security and identify potential vulnerabilities by thorough testing.

Session management

Navigate Commerce also focuses on verifying efficient session handling and management.

Responsiveness

Making assurance on the responsiveness of the website means sharing identical user experience across all devices & screen sizes.

Speed optimization

In-depth optimization of the speed and performance of the online website for quick and smooth interactions.

Third-party integrations

Validate integration with third-party services for reliability by following two-way, one-way communication flows with integrated systems.

Manual flow testing

Perform manual testing to ensure all user flows work as intended by creating different types of customers and vendors.

FAQ

Q. Can you test a store that is not developed by your team?

A: Yes, of course. We can help you get your store right even if it’s not built by us.

Q. How will you implement the recommendations or bugs?

A: We can share the bug sheet with you, and you can get it executed by your team, or we can have our team execute it and provide you with a quote for it.

Q. Do you use any Project management tools or bug trackers?

A: This task is typically completed upon request from the client, particularly for projects that already have bug tracking established. However, we utilize various tools such as Jira, Redmine, Mantis, Bugzilla, and Google spreadsheets to ensure efficient workflow.

Q. What details do you need from the client to start a project?

A: We need the link of the application (staging/live), the feature list if available, information on device & browser coverage & admin details (if required to test, then only.)