Provide the best user experience to your customers, and help them make a faster decision to checkout. The e-commerce industry is flourishing now, with heaps of options for consumers. So quality and user experience are essential for customers to keep using your website. Great shopping experiences never happen accidentally. Achieving growth objectives and exploring untapped opportunities requires a process that combines creativity, out-of-the-box thinking, and a clear strategy. You need the right team in place to get the proper consultation and support. We analyze your e-commerce website to identify problem areas and capability gaps and create a holistic solution. With the help of our E-commerce testing services, You can identify and resolve any quality issues on your website. It will help:
Improve Your ROI and Success Rate
Making sure of data-driven strategies to enhance ROI and boost conversion and overall success of the online website.
Increase Customer Engagement & Retention
Analyzing the existing customer participation and engagement and improving retention & loyalty with targeted engagement efforts.
Provide Bug-free user experience
Our rigorous testing process and refining customer journey will assure bug-free and seamless shopping experiences.
Optimal performance, usability, and accessibility
Our professional testing experts optimize performance, usability, and accessibility to create an exceptional user experience.
What does our Testing Process look like?
Our testing process is comprehensive and systematic. It involves thorough test planning, meticulous execution, and rigorous analysis of e-commerce functionality. We employ various testing techniques to ensure all aspects of digital commerce are scrutinized. Continuous feedback loops and iterative improvements drive the process, resulting in a robust, scalable & functional e-commerce website.
PHASE1
Documentation
We ask customers to share a detailed document of their website scope and how the features and functionality work.
PHASE2
Discussion
After assessing the document and the website, we kickstart with a detailed discussion on the existing website and workflows.
PHASE3
Test Plan
Based on the discussion, the tester will create Test cases covering browsing, cart, payments, and user accounts.
PHASE4
Test Design
Navigate makes sure of the responsiveness and tests usability for intuitive design and easy navigation.
PHASE5
Test Execution
Performance testing for fast loading, smooth navigation, and Security testing to safeguard user data and transactions.
PHASE6
Exit Criteria
Generating comprehensive reports highlighting the bugs, test coverage, and overall website performance.
PHASE7
Reporting
Reports enable merchants to make informed decisions and prioritize bug fixes so that the website meets the standards before it goes live.
Major areas tested during eCommerce Testing
Homepage user journey
Full responsiveness testing to evaluate user experience and functionality of the homepage journey.
Out-of-the-Box thinking
Making sure of a hassle-free shopping experience and validating the seamless journey for buyers from product search to purchase.
Shopping cart, shipping, payment, calculations
The most sensitive part of every online store. Test shopping cart, shipping, payments, and accurate calculations.
Data security and vulnerability
Data is a true wealth for merchants, and we ensure data security and identify potential vulnerabilities by thorough testing.
Session management
Navigate Commerce also focuses on verifying efficient session handling and management.
Responsiveness
Making assurance on the responsiveness of the website means sharing identical user experience across all devices & screen sizes.
Speed optimization
In-depth optimization of the speed and performance of the online website for quick and smooth interactions.
Third-party integrations
Validate integration with third-party services for reliability by following two-way, one-way communication flows with integrated systems.
Manual flow testing
Perform manual testing to ensure all user flows work as intended by creating different types of customers and vendors.
FAQs
Q. Can you test a store that is not developed by your team?
A: Yes, of course. We can help you get your store right even if it’s not built by us.
Q. How will you implement the recommendations or bugs?
A: We can share the bug sheet with you, and you can get it executed by your team, or we can have our team execute it and provide you with a quote for it.
Q. Do you use any Project management tools or bug trackers?
A: This task is typically completed upon request from the client, particularly for projects that already have bug tracking established. However, we utilize various tools such as Jira, Redmine, Mantis, Bugzilla, and Google spreadsheets to ensure efficient workflow.
Q. What details do you need from the client to start a project?
A: We need the link of the application (staging/live), the feature list if available, information on device & browser coverage & admin details (if required to test, then only.)
Q. How many cycles will you usually perform to ensure a website/app is stable & functional?
A: Depending on the flow & features it has, as well as on the number of defects found in cycle 1, we can gradually decide the further cycles.
